Data deletion instructions

These instructions apply to Vidiyo accounts, including accounts that use Facebook or Google to sign in. You can request deletion without being signed in to Vidiyo.

Delete your Vidiyo account and associated data

1. Open the privacy request form and choose Delete my account.
2. Enter the email address associated with your Vidiyo account and submit the request.
3. Follow the verification link sent to that email address. Your request is queued for processing after verification.

Account erasure removes linked Facebook and Google identifiers and emails from the sign-in records, and revokes Vidiyo sessions. Our Privacy Policy explains account and content deletion, response timelines, and records retained for legal, financial, or security purposes.

Remove a linked sign-in method

To keep your Vidiyo account and remove a Google or Facebook connection, sign in and open Account security. Under linked sign-ins, disconnect the provider and confirm with your Vidiyo password. If you do not have a password, set one first so you can still access your account. Disconnecting removes the linked identity from Vidiyo; it does not delete the rest of your Vidiyo account.

You can also remove Vidiyo from Facebook's Apps and websites settings, or from your Google account's third-party connections. Removing access at the provider does not itself submit a Vidiyo account-deletion request. Use the privacy form above for that.

If you cannot access your account email

Contact privacy@vidiyo.com with your request and enough information to identify your Vidiyo account. We need to verify ownership before deleting account data. Do not send passwords, access tokens, or verification codes.